Terms of service.
Last updated: January 23, 2026
These Terms of Service ("Terms") apply to all use of the Cárte Crème webshop and related services (the "Services"), operated by Cárte Crème, Lda., Rua da Ribeira 20, 2460-812 Turquel, Alcobaça, Portugal.
By accessing or using the Services, you agree to be bound by these Terms.
1. The Services.
Cárte Crème provides fashion and lifestyle products through its webshop. We reserve the right to modify or discontinue the Services at any time without liability.
2. Eligibility and use.
The Services are intended for personal, non-commercial use only. Commercial resale, rental or other exploitation of products is prohibited without prior written consent, except for incidental private resale without a commercial character.
3. Orders and contracts.
Orders are subject to acceptance and confirmation. A contract is concluded only upon explicit order confirmation by email.
4. Prices and payment.
Prices are displayed in the webshop and include applicable taxes unless stated otherwise. Payment must be completed before shipment.
5. Shipping and delivery.
Delivery times are indicative. Risk passes to the customer upon delivery. Import duties, taxes and customs charges are the responsibility of the customer. See our Shipping Policy for details.
6. Returns and refunds.
Returns and refunds are governed by our separate Return & Refund Policy, which forms an integral part of these Terms.
7. Privacy.
Personal data is processed in accordance with our Privacy Policy.
8. Intellectual property.
All intellectual property rights in the Services and products remain with Cárte Crème or its licensors.
9. Pre-orders.
Pre-orders and backorders may require full payment in advance. Delivery dates are indicative and may change.
10. Liability.
To the maximum extent permitted by law, our liability is limited to the purchase price of the product. We are not liable for indirect or consequential damages.
11. Force majeure.
We are not liable for delays or failures due to events beyond our reasonable control.
12. Governing law and jurisdiction.
These Terms are governed by Portuguese law. Courts of Portugal shall have jurisdiction where legally permitted.
13. Severability.
If any provision of these Terms is held invalid, the remaining provisions shall remain in full force.
14. Changes to these Terms.
We may update these Terms from time to time. The most recent version will apply.
15. Contact.
For questions regarding these Terms, please contact concierge@cartecreme.com or use our contact page.