Contact information.

Last updated: January 23, 2026

This Contact Information page provides the official contact details for Cárte Crème, Lda., and applies to all visitors and customers of the Cárte Crème webshop.

Company details.

Cárte Crème, Lda.
Rua da Ribeira 20
2460-812 Turquel
Alcobaça
Portugal

Company registration.

NIPC (Portugal): 519016890

Contact methods.

Email (customer service): concierge@cartecreme.com

Contact form: cartecreme.com/pages/contact

Please note that we do not offer customer support via telephone.

Business correspondence.

All written correspondence may be sent to the registered address listed above.

Response times.

We aim to respond to customer inquiries within a reasonable timeframe during business days. Response times may vary during peak periods or holidays.

Legal notices.

For legal, privacy, or policy-related inquiries, please contact us via the email address listed above.

Slow mail?

No weekly newsletter. A few letters a year: a new edition, a letter from the Atelier, ready at your leisure.